Refund policy

Because most of our products are made-to-order at the time the order is placed, certain conditions apply.

1. If you have any issues or problems with your order, you must contact us via email within 48hours of the item being delivered to your shipping address.
2. Returns are accepted only if the items arrives DAMAGED or MISPRINTED.
3. Returns are NOT ACCEPTED on JEWELRY Items for safety reasons due to their wearable nature.
4. For apparel items, size exchanges or returns are not accepted. This is because all of our apparel are custom made-to-order. We do not keep inventory and only produce your item when you place an order. Therefore there is no item to be exchanged. Please refer to appropriate size charts when applicable to ensure the correct size is ordered.
5. After contacting us, we will walk you through how to ship your item back to us and receive your refund or replacement item if applicable. 

If you have any questions, please contact us via the contact form. Thank You